POLICIES AND PROCEDURES...

 

Procedures:

Scheduling of Dog Training services will include an evaluation of your dog at no additional cost and we will discuss the areas in which you would like to see improvement. Payment in full by cash or check is to be expected at the end of the first session.

 

Scheduling of Midday Visits & In Home Pet Sitting will require an inital Meet & Greet in which we will discuss the care of your dog(s). A copy of keys necessary to access the house or apartment, including any common door keys, are collected at the initial registration meeting. We will hold onto these keys for future care and will be returned to you at your request. In order to reserve my availability to you, payment in full is to be expected during the Meet & Greet for the scheduled cycle. For exsisting clients payment is to be expected in full for which we will coordinate a payment pick up date.

 

 

Cancellation & Refund Policy:
We understand that life happens and schedules change. There will be no cancellation or rescheduling fee for dog training lessons. We ask that you give us 24 hour notice in the event that you need to cancell a midday visit or dog sitting so that we can offer the availability to other clientele. 

 

All sales of services are final. No refunds will be given for cancellations of future dog training lessons, midday visits, or in home pet sitting. You will be able to to use all paid services for a future date as they hold no expiration date.